Privacy Policy

Last updated: June 11, 2025

GOA Skincare, Inc. Online Privacy Notice

This Privacy Notice (“Notice”) describes how GOA Skincare, Inc. (“GOA”, “we”, “our” or “us”) collects and processes personal information online through goaskincare.com and all other GOA websites and applications (the “Services”) that link to this Notice.Personal Information That We Collect

 

Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified. We collect personal information from a variety of sources, including from you directly (e.g., when you contact us via our website or sign up to receive product updates and availability), information we generate about you in the course of our relationship with you (e.g., data collected from cookies and similar technologies as described in our Cookies Policy below), and information we collect about you from other sources, including commercially-available sources, such as public databases (where permitted by law). We may also collect certain personal information about you as required by law, or as a consequence of our contractual relationship. Failure to provide this information may prevent or delay the fulfillment of these obligations. Note that we and our service providers may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Services.

 

We may collect the following categories of personal information from and about you:

  • Identifiers such as a name, phone number, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers;
  • Demographic information, including characteristics that may be protected by law such as gender or age;
  • Commercial information, such as your purchase history or products you have expressed interest in;
  • Internet or other electronic network activity information, such as the data we receive when you interact with our website;
  • Geolocation data;
  • Audio, electronic, visual, thermal, olfactory, or similar information, such as photographs or voice recordings;
  • Professional or employment-related information, such as your employer or title; and
  • Education information, such as the university you attended and degree. Inferences are drawn from the above categories.

How We Use Your Personal Information

 

We may use your personal information for the following purposes:

  • Identification and authentication: We use your identification information to verify your identity when you access and use our Services, or otherwise engage with us, and to ensure the security of your personal information. This is necessary to provide the requested service.
  • Service operations: We process your personal information to provide the Services that you request.
  • Service improvements: We analyze usage information, including site analytics, to continually improve the user experience. It is in our legitimate business interests to use the information provided to us for this purpose, so we can understand issues and make necessary improvements.
  • Communications: Communications may include providing information about changes to the terms and conditions, updates regarding our services, employment-related information, or responses to questions you pose.
  • Marketing: We may use your personal information to build a profile about you, to understand your preferences, and to help determine which marketing materials (for example, region- or sector-focused) would be of interest to you. Where necessary, we will obtain your consent before sending marketing materials, such as email and SMS messages.
  • Exercising our rights: We may use your personal information to exercise our legal rights where it is necessary to do so, for example to detect, prevent, and respond to intellectual property infringement claims or violations of law.
  • Complying with our obligations: We may process your personal information to carry out fraud prevention checks or comply with other legal or regulatory requirements, when required by law.
  • Customizing your experience: We may use your personal information to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content based on your interests. We may also anonymize your personal information in such a way that you may not reasonably be re-identified by us or any other company, and may use this anonymized information for any other purpose.

 

How And When We Share Your Personal Information

 

We may share your personal information as follows:

  • To inform third-party entities that provide services to us: We may share your personal information with third parties that perform marketing services and other business operations. For example, we may partner with companies to process secure payments, fulfill orders, optimize services, send newsletters and marketing messages, support email and messaging services, and analyze information. These service providers may include advertising agencies and fraud prevention agencies that will use your personal information only in the ways described in this notice.
  • Where required by law: We may share your personal information with law enforcement agencies, courts, other government authorities or other third parties where we believe it necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
  • In the context of a transaction: We may share your personal information with potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business. Should such a sale or transfer occur, we will use reasonable efforts to obligate the entity to which we transfer your personal information to use it in a manner consistent with this Privacy Notice. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

 

Your Rights Over Your Personal Information

 

You have certain rights regarding the personal information we hold about you, subject to local law. These may include the right to access, correct, delete, restrict or object to our use of, or receive a portable copy in a usable electronic format of your personal information. You also may have a right to lodge a complaint with your local data protection or privacy regulator.

 

We also encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time. Please note that we may require additional information from you in order to honor your requests.

 

If you would like to discuss or exercise any rights you may have under law, please contact us at info@goaskincare.com.

 

For additional information regarding your rights related to our use of cookies, please see our Cookies Policy below.

 

Data Retention

 

We retain your personal information for as long as we have a relationship with you. After our relationship has ended, we retain your information as long as required by law. We may also retain records to investigate or defend against potential legal claims.

 

Cookies Policy

 

A cookie is a small text file that can be placed on your computer’s hard drive with your permission. The cookie helps analyze web traffic and lets you know when you visit a particular site. Cookies allow web applications to respond to your individual preferences when online and tailor operations by gathering and remembering information about your preferences.

 

Cookies help GOA provide a better user experience on our website by monitoring which pages are most frequently visited. A cookie does not give GOA access to your computer or provide any information other than the data you choose to share.

 

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

 

If you do not want the Services to collect information through the use of cookies, you can set your web browser to reject cookies from the Services. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. If you reject or block cookies from the Services, however, the Services may not function as intended.

 

You may also visit https://optout.aboutads.info or https://www.networkadvertising.org to exercise your cookie preferences.

 

Analytics

 

The GOA website uses analytics to help improve both the user experience and functionality. GOA uses external services, including Google Analytics, to attain real-time statistics on use and navigation of the website, including page views, traffic patterns, visit counts, and visit statistics. These services are not used to gather, request, record, require, collect, or track personally identifiable information.

 

Third-Party Cookies

 

Our website also uses additional external services. These external services may employ the use of cookies. More information on these external services and their data/privacy policies can be found by following the link(s) below:

 

International Data Processing & Transfer

 

Information collected through the Services will be processed in and subject to the laws of the United States, which, if you are not located in the United States, may not provide the same level of protection for your personal information as your home country, and may be available to the United States government or its agencies under a lawful order made in the United States. In addition, we may transfer your information outside the United States to our affiliates, business partners, and service providers located in other countries.